We offer a 30-day return window from delivery date.
To be eligible, items must be:
• Unused and in original condition
• In original packaging
• Returned within 30 days of delivery
Email support@chillwavely.com with your order number.
We'll reply within 24 hours with instructions.
Refunds are processed within 5–10 business days
back to your original payment method.
Damaged or defective items: contact us within 7 days
with photos and we'll send a replacement or full
refund at no cost — no return needed.